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Shipping & Delivery

An Overview of Your Delivery Options

Information on delivery options, order deadlines and shipping costs

Our delivery promise, “Order today, delivered tomorrow,” applies exclusively for that are in stock and are shipped via the postal service. for under CHF 50.–, a small-order surcharge of CHF 9.– will be applied.

MEDiDOR delivery methods

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Parcel shipping by post

Fast delivery by mail, right to your door.

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Forwarding agency

for and heavy shipments via a freight forwarder.

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Delivery by our service team

Selected products are delivered directly by our service team.

Parcel shipping by post

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Next-business-day delivery for orders placed by 5:00 p.m. (Monday through Friday) for that are in stock.

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Delivery to the shipping address you provided in Switzerland or Liechtenstein

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Free shipping on orders of CHF 50.– or more

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Shipment Tracking via Email

Forwarding agency

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Products weighing more than 30 kg are delivered by a freight carrier.

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for products, delivery is made by a shipping carrier to the curb.

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Free shipping on orders of CHF 50.– or more

Direct delivery by our service team

Select large equipment items, such as therapy tables, Reformers, or exercise machines, are not shipped via mail or a freight carrier. Instead, the MEDiDOR service team delivers them in person. This ensures that your product is transported safely, handed over properly, and optimally prepared for .

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Curbside Delivery

Our service team will deliver your product right to your curb. Delivery is free for orders of CHF 50.– or more. Delivery inside the building is not included. Costs available upon request.

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Delivery and Installation

Our service team will deliver, assemble, and set up your product professionally. You will also receive personalized training on-site. There is a charge for this service. Prices available upon request.

Do you have any questions about your delivery?

Our customer service team is here to help. Please contact us—we'll be happy to assist you.

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