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Shipping & Delivery

An Overview of Your Delivery Options

Information on delivery options, order deadlines and shipping costs

Our delivery promise "Ordered today, delivered tomorrow" applies exclusively for products that are available from stock. for orders under CHF 50, a small quantity surcharge of CHF 9 will be charged.

MEDiDOR delivery methods

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Parcel shipping by post

Fast delivery by mail, right to your door.

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Forwarding agency

for and heavy shipments via a freight forwarder.

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Delivery by our service team

Selected products are delivered directly by our service team.

Parcel shipping by post

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Next-business-day delivery for orders placed by 5:00 p.m. (Monday through Friday)

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Delivery to the shipping address you provided in Switzerland or Liechtenstein

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Free shipping on orders of CHF 50.– or more

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Shipment Tracking via Email

Shipping via the postal service is our standard delivery method for orders. We use Swiss Post for reliable and fast for .

Forwarding agency

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Products weighing more than 30 kg will be delivered by a freight carrier within three business days.

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Delivery to the curb (no transport into the building)

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Free shipping on orders of CHF 50.– or more

for products, delivery is made by a shipping carrier to the curb. Once your order is received, the postal service will arrange a delivery date directly with you.

Direct delivery by our service team

Select large equipment items, such as therapy tables, Reformers, or exercise machines, are not shipped via mail or a freight carrier. Instead, the MEDiDOR service team delivers them in person. This ensures that your product is transported safely, handed over properly, and optimally prepared for .

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Curbside Delivery

Our service team will deliver your product right to your curb. Delivery is free for orders of CHF 50.– or more. Carrying the item into the building is not included.

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Building Delivery

Our service team will deliver your product directly to the desired location within the building and ensure for handed over properly. There is a charge for this service.

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Delivery and Installation

Our service team will deliver, assemble, and set up your product professionally. You will also receive personalized training on-site. There is a charge for this service.

Do you have any questions about your delivery?

Our customer service team is here to help. Please contact us—we'll be happy to assist you.

Learn more now